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Shipping Policy

*** PLEASE NOTE: Orders placed from the 15/09/17 - 22/09/17, dispatch will be delayed until 25/09/17 ***

 

Packages are no signature required however if a customer wants signature required, this can be arranged at extra cost to the customer.

Orders will be shipped within 24 hours of receiving the order however we do our best to get the order out the day it is placed.

Orders are not shipped over the weekend or public holidays.

Please allow for an extra day of processing your order over the Christmas/New Year period or promotions/sales however we do our best to get your order out to you as quickly as possible.

Shipping to P.O boxes is available in New Zealand.

New Zealand Shipping

  • Items are shipped through Courier Post.
  • FREE shipping NZ wide.
  • For delivery to rural addresses, add 1-3 days to the delivery time.
  • Once the order is picked up, it is an overnight delivery service.

Australia

  • Items are shipped through NZ Post International Courier
  • Flat rate of $15 Australia wide
  • FREE shipping on orders over $150 (NZD)
  • 2-6 working day delivery target

Rest of the World

  • Items are shipped through NZ Post International Courier
  • Flat rate of $35 (NZD)
  • FREE shipping on orders over $250 (NZD)
  • 2-10 day working day delivery target

All import duties & taxes are at the cost of the buyer. Please be aware of your country import requirements.

We do not take responsibility for damaged items in the post.

Please note that once the item has been dispatched, the delivery time is out of our control. You are able to track your items with the links provided. If any issues arise, please contact the courier company directly or send us an email and we will do our best to assist you.